Don't Worry.

We're here to help.

In order to assist you, we will need you to fill out the fields below and briefly describe your issue in the Message box provided. We will take care of the rest.

This form is only for help with your Credit Code redemptions. If you have any technical needs or questions regarding your account, please visit us at

Note: Each Credit Code is redeemable once per movie, for the intended account holder only.

(Located on the communication you received from Time Warner Cable.)
First Name
Last Name
(No spaces or dashes)
Phone Number associated with your TWC Account

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